Payment Policy

Accepted Payment Methods

At CloudTrize, we accept the following payment methods for your convenience:

  • Credit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Debit Cards
  • Bank Transfers (for orders over $5,000)

PayPal Payments

When choosing PayPal as your payment method:

  • You will be redirected to the secure PayPal payment page
  • Log in with your PayPal credentials to confirm the payment
  • Non-PayPal account holders can pay with credit/debit cards through the PayPal platform
  • Your order will be shipped to the address registered with your PayPal account unless specified otherwise

Credit Card Payments

For credit card transactions:

  • All major credit cards are accepted
  • Transactions are processed through secure SSL encryption
  • We never store your complete credit card information
  • Verification and authorization are required for all credit card payments

Payment Security

Your security is our priority:

  • All transactions are encrypted using industry-standard SSL technology
  • We comply with PCI DSS requirements for secure payment processing
  • Multiple security layers protect your personal and financial information
  • Regular security audits ensure the safety of our payment systems

Order Processing

Our order processing procedures:

  • Orders are processed during business hours (Monday to Friday, 9:00 AM - 5:00 PM EST)
  • Payment confirmation is sent via email
  • Order processing begins after payment verification
  • Custom orders require a 50% deposit before production begins

Currency and Pricing

Important information about our pricing:

  • All prices are in Canadian Dollars (CAD)
  • International orders are processed in CAD with conversion rates applied by your bank
  • Prices include GST/HST for Canadian customers
  • International customers are responsible for any import duties or taxes

Payment Issues

If you experience any payment issues:

  • Contact our customer service team at ask@marrakechsensations.com
  • Call us at +1 204 555 9182 during business hours
  • Visit our showroom at 359 Home St, Winnipeg, MB R3G 1X5, Canada
  • We aim to resolve all payment issues within 24 business hours

Deposits and Special Orders

For custom and special orders:

  • 50% deposit required for custom rug orders
  • Balance payment due before shipping
  • Deposits are non-refundable for customized items
  • Special payment arrangements available for bulk orders

Changes and Updates

CloudTrize reserves the right to modify this payment policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.